Softsource vBridge

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Uptime over the past 90 days. View historical uptime.
Christchurch Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Auckland Hosting Platform Operational
90 days ago
100.0 % uptime
Today
MyCloudSpace Operational
90 days ago
100.0 % uptime
Today
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall as a Service Operational
90 days ago
100.0 % uptime
Today
Office365 Backup Operational
90 days ago
100.0 % uptime
Today
vBridge Notification Operational
Christchurch Enterprise NAS Operational
90 days ago
100.0 % uptime
Today
Christchurch Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Auckland Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Upgrade Christchurch 1800F FortiGate Cluster #CHN-1376 Jan 28, 2026 21:00-23:00 NZDT

We are upgrading our Christchurch FortiGate firewall cluster on Wednesday January 28th between 9pm – 11pm from FortiOS version 7.4.8 to 7.4.9

There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.

https://docs.fortinet.com/document/fortigate/7.4.9/fortios-release-notes/760203/introduction-and-supported-models

Please note - As of release 7.4.9, Fortinet are strengthening the security around SAML Authentication. All responses will now require response and assertion signing.

To comply with this you need to change the setting in Microsoft Azure IdP to enable 'SAML response and Assertion' signing.

If Microsoft Entra ID is used as IdP, select 'Sign SAML response and Assertion' for the signing option under Single sign-on -> SAML Certificates -> Select Edit -> SAML Signing Certificate"
Posted on Jan 15, 2026 - 11:30 NZDT
Jan 19, 2026

No incidents reported today.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Intermittent Network Connectivity Issues
Resolved - This incident has been resolved.
Jan 16, 20:15 NZDT
Monitoring - We have applied our fix/update and are now monitoring. If you have any issues, please get in touch.
Jan 16, 14:22 NZDT
Identified - An issue has been identified and we'll be making an emergency change today at 1:30pm with our support provider.

There will be a switch break of a few seconds while we do this and only customers with BGP peering's, OSPF and VPN will see a network blip. No impact to running workloads in MCS.
Jan 16, 13:13 NZDT
Investigating - We are investigating intermittent network connectivity issues with our third-party support provider. Updates to follow.
Jan 16, 11:10 NZDT
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Network Maintenance Upgrade Auckland 1800F FortiGate Cluster #CHN-1344
Completed - The scheduled maintenance has been completed.
Jan 14, 23:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 21:00 NZDT
Update - Maintenance has been postponed until the 14th January 2026.

Please note - As of release 7.4.9, Fortinet are strengthening the security around SAML Authentication.  All responses will now require response and assertion signing.  

To comply with this you need to change the setting in Microsoft Azure IdP to enable 'SAML response and Assertion' signing.

If Microsoft Entra ID is used as IdP, select 'Sign SAML response and Assertion' for the signing option under Single sign-on -> SAML Certificates -> Select Edit -> SAML Signing Certificate"
Nov 17, 10:27 NZDT
Scheduled - We are upgrading our Auckland FortiGate firewall cluster on Wednesday November 19th between 9pm – 11pm from FortiOS version 7.4.8 to 7.4.9

There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.

https://docs.fortinet.com/document/fortigate/7.4.9/fortios-release-notes/760203/introduction-and-supported-models
Nov 3, 10:16 NZDT
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

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