Softsource vBridge

All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Christchurch Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Auckland Hosting Platform Operational
90 days ago
100.0 % uptime
Today
MyCloudSpace Operational
90 days ago
100.0 % uptime
Today
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall as a Service Operational
90 days ago
100.0 % uptime
Today
Office365 Backup Operational
90 days ago
100.0 % uptime
Today
vBridge Notification Operational
Christchurch Enterprise NAS Operational
90 days ago
100.0 % uptime
Today
Christchurch Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Auckland Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance NCHCFWCl1 7.4.12 Upgrade Aug 26, 2026 21:00 - Aug 27, 2026 00:00 NZST

Update - We will be undergoing scheduled maintenance during this time.
Aug 25, 2026 - 15:38 NZST
Update - Postpone to 9/9/26
Sep 09, 2026 - 15:38 NZST
Scheduled - We are upgrading our Christchurch FortiGate firewall cluster on 9/9/26 between 9pm – 12am from FortiOS version 7.4.11 to 7.4.12

There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.

https://docs.fortinet.com/document/fortigate/7.4.12/fortios-release-notes/236526
Aug 12, 2026 - 14:35 NZST

Network Maintenance NAKLFWCL1 7.4.12 Upgrade Sep 2, 2026 21:00-23:00 NZST

We are upgrading our Auckland FortiGate firewall cluster on 2/9/26 between 9pm – 12am from FortiOS version 7.4.11 to 7.4.12

There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.

https://docs.fortinet.com/document/fortigate/7.4.12/fortios-release-notes/236526
Posted on Aug 19, 2026 - 10:43 NZST

Aug 25, 2026

No incidents reported today.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

MyCloudSpace VM Console Access Issue
Resolved - This incident has now been resolved
Aug 20, 15:41 NZST
Update - We have resolved the issue and will continue to monitor.
Aug 20, 14:54 NZST
Update - We are continuing to investigate this issue.
Aug 20, 14:40 NZST
Update - We are continuing to investigate this issue.
Aug 20, 13:53 NZST
Investigating - We are currently investigating an issue with Virtual Machine console access in MyCloudSpace.
Aug 20, 13:21 NZST

Aug 19, 2026

Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 22:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 21:00 NZST
Scheduled - We will be making a configuration change to our network switching environment on the evening of 19/8/26 between the hours of 9:00pm and 11:00pm.

Risk has been assessed as very low and maintenance is expected to be non-disruptive. Due to the nature of this work there is the potential for some packet loss to occur during this window.
Aug 5, 14:11 NZST

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Network Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 NZST
Scheduled - We will be making a configuration change to our network switching environment on the evening of 12/8/26 between the hours of 9:00pm and 11:00pm.

Risk has been assessed as very low and maintenance is expected to be non-disruptive. Due to the nature of this work there is the potential for some packet loss to occur during this window.
Jul 29, 11:22 NZST

Aug 11, 2026

No incidents reported.

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