Resolved -
This incident has been resolved.
May 9, 09:11 NZST
Update -
We are continuing to monitor for any further issues.
May 8, 17:22 NZST
Update -
We are continuing to monitor for any further issues.
May 8, 16:34 NZST
Update -
All workloads should be back online now so please advise the ServiceDesk if you are having any residual issues. We will continue to monitor.
May 8, 16:33 NZST
Monitoring -
We have identified some vm's that haven't been automatically restarted on new hosts, these are being powered on as we identify them.
May 8, 16:10 NZST
Update -
Impacted hosts have been removed from production and all impacted workloads should be once again running. We're continuing to work with the vendor.
May 8, 15:36 NZST
Update -
Continuing to work with our vendor, but a number of hosts have lost network connectivity impacting some workloads.
May 8, 15:22 NZST
Identified -
We are aware of and currently working with our Vendor to resolve a networking issue impacting the Auckland hosting platform. Updates to follow in 15 minutes
May 8, 15:07 NZST