Resolved -
This incident has been resolved.
Mar 23, 22:21 NZDT
Update -
We are continuing to monitor for any further issues.
Mar 23, 21:45 NZDT
Monitoring -
Update - During the HA restart the cluster did not behave as expected and this caused a 'partial failover' which would have impacted routing for some VDOMs. We have resolved this and are busy monitoring.
Mar 23, 21:42 NZDT
Update -
We have identified an issue during the failover process and are investigating. We will update as soon as we have more information.
Mar 23, 21:23 NZDT
Identified -
The issue has been identified. We will be performing an HA failover at 9pm this evening to resolve. There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect.
Mar 23, 20:34 NZDT
Investigating -
We are investigating technical issues with the hosted firewall UI where policies/rules are unable to be created. We are working with the Firewall vendor to address the issue and will advise once we have an update. This appears to be a UI only issue, with all other functionality working as normal.
Mar 23, 15:20 NZDT