Update - We are continuing to monitor and appreciate your patience.
Please contact our Helpdesk if you are having any further issues. 0800 8274343 or servicedesk@vbridge.co.nz
May 29, 2026 - 12:27 NZST
Update - We have put a workaround in place that should result in more stable connectivity and increased speed. We are continuing to work on this and appreciate your patience.
Please contact our Helpdesk if you are having any further issues. 0800 8274343 or servicedesk@vbridge.co.nz
May 29, 2026 - 11:38 NZST
Update - We are aware of slow connectivity for some customers and are actively working on resolving this.
May 29, 2026 - 10:25 NZST
Monitoring - We are aware of slow connectivity for some customers and are actively working on resolving this.
May 29, 2026 - 10:21 NZST
Update - We have implemented the temporary workaround and have tested. Connectivity has been restored for affected customers. We will continue monitoring.
May 29, 2026 - 07:45 NZST
Update - We are implementing a workaround to bypass our upstream provider to temporarily restore connectivity. We will provide an update once that is in place, tested and working.
May 29, 2026 - 07:38 NZST
Update - Our upstream provider have identified the issue and are actively working on a fix. We will provide further updates as they become available. This is also affecting connectivity to our Christchurch hosting platform.
May 29, 2026 - 06:49 NZST
Identified - A third party upstream provider has reported an outage which is impacting MyCloudSpace connectivity to workloads. Workloads are online but currently not manageable via the MCS portal. This is impacting the Auckland Hosting location. Updates to follow as available.
May 29, 2026 - 05:27 NZST
We will be making configuration changes to our MCS border routers on the evening of 3/6/26 between the hours of 2100 and 2200.
Risk has been assessed as very low and maintenance is expected to be non-disruptive. Due to the nature of this work there is the potential for some packet loss to occur during this window. Posted on
May 20, 2026 - 14:10 NZST
Past Incidents
May 30, 2026
No incidents reported today.
May 29, 2026
Unresolved incident: Connectivity Issue with access to MyCloudSpace.