Softsource vBridge

All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Christchurch Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Auckland Hosting Platform Operational
90 days ago
99.97 % uptime
Today
MyCloudSpace Operational
90 days ago
100.0 % uptime
Today
Network Connectivity Operational
90 days ago
99.97 % uptime
Today
Firewall as a Service Operational
90 days ago
100.0 % uptime
Today
Office365 Backup Operational
90 days ago
100.0 % uptime
Today
vBridge Notification ? Operational
Christchurch Enterprise NAS Operational
90 days ago
100.0 % uptime
Today
Christchurch Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Auckland Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Apr 9, 2025 21:00-23:00 NZST

We will be making a configuration change to our network switching environment on the evening of 2/4 between the hours of 2100 and 2259.

Risk has been assessed as very low and maintenance is expected to be non-disruptive. Due to the nature of this work there is the potential for some packet loss to occur during this window.
Posted on Apr 02, 2025 - 14:18 NZDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Orbit Drive POP maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 20:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 18:00 NZDT
Scheduled - We will be performing some rack maintenance on the evening of 27/3 between the hours of 18:00 and 19:59.

Reason for Maintenance: Immediate removal of failed device from rack due to hardware failure.

Production Impact: No direct production service impact is anticipated. The failed device is not currently serving production traffic.

Risk Assessment: This maintenance activity is being performed in close proximity to core network devices within the rack. Therefore, a heightened level of risk is acknowledged and will be mitigated through strict adherence to the following procedures. Potential risks include, but are not limited to, accidental disconnection of adjacent equipment, and physical damage during device removal.

Mitigation:
Personnel performing the task are trained and experienced in rack maintenance procedures.
Visual inspection of adjacent cabling and equipment will be performed before and after the removal.
Power to the failed device will be verified as off prior to removal.
Careful and deliberate movements will be employed during the physical removal.
A second technician will be present during the entire operation as a safety observer.
Mar 27, 11:31 NZDT
Mar 26, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 26, 22:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 21:00 NZDT
Scheduled - We are upgrading our Auckland FortiGate firewall cluster on Wednesday March 26th between 9pm – 10pm from FortiOS version 7.2.10 to 7.2.11

There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.

https://docs.fortinet.com/document/fortigate/7.2.11/fortios-release-notes/289806
Mar 13, 12:09 NZDT
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Network Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 23:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 21:00 NZDT
Scheduled - We will be making a configuration change to our network switching environment on the evening of 19/3 between the hours of 2100 and 2259.

Risk has been assessed as very low and maintenance is expected to be non-disruptive. Due to the nature of this work there is the potential for some packet loss to occur during this window.
Mar 3, 12:02 NZDT
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