Softsource vBridge

All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Christchurch Hosting Platform Operational
90 days ago
99.97 % uptime
Today
Auckland Hosting Platform Operational
90 days ago
99.99 % uptime
Today
MyCloudSpace Operational
90 days ago
99.96 % uptime
Today
Network Connectivity Operational
90 days ago
99.97 % uptime
Today
Firewall as a Service Operational
90 days ago
99.99 % uptime
Today
Office365 Backup Operational
90 days ago
100.0 % uptime
Today
vBridge Notification ? Operational
Christchurch Enterprise NAS Operational
90 days ago
100.0 % uptime
Today
Christchurch Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Auckland Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance - CHN-1285 Sep 10, 2025 21:00 - Sep 11, 2025 00:00 NZST

*** Postponed until 10th Spetember ***
We will be applying a vendor patch to our Auckland and Christchurch FortiGate Firewall Cluster in a window between 21:00 and 23:59 on Wednesday 6th August 2025.

Risk has been assessed as medium, and maintenance is expected to be largely non-disruptive. Due to the nature of this work dynamic routing protocols (OSPF and BGP) will re-establish, so there will be short period where network traffic is impacted.
Posted on Jul 24, 2025 - 14:28 NZST

Network Maintenance Sep 17, 2025 21:00 - Sep 18, 2025 00:00 NZST

We will be applying a vendor patch to our Christchurch FortiGate Firewall Cluster in a window between 21:00 and 23:59 on Wednesday 17th September 2025.

Risk has been assessed as medium, and maintenance is expected to be largely non-disruptive. Due to the nature of this work dynamic routing protocols (OSPF and BGP) will re-establish, so there will be short period where network traffic is impacted.
Posted on Jul 30, 2025 - 14:19 NZST
Aug 25, 2025

No incidents reported today.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025
Platform Maintenance - Hosting Platform #CHN-1286
Completed - The scheduled maintenance has been completed.
Aug 13, 22:29 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 20:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Aug 6, 13:43 NZST
Scheduled - Please be advised of planned maintenance work on the evening of Wednesday the 13th of August between 8:00pm and 1:00am Thursday morning. This is routine maintenance and testing has shown the risk of any impact as being very low. There will be some disruption to MCS access during the updates however no impact to running workloads.
Jul 25, 12:23 NZST
Aug 12, 2025

No incidents reported.

Aug 11, 2025
AKL FWaaS
Resolved - Closing incident but we will continue to work with support from our vendor and an IR will follow when we have understood the root cause.
Aug 11, 16:58 NZST
Update - We are continuing to monitor for any further issues.
Aug 11, 12:29 NZST
Monitoring - We are continuing to monitor this issue
Aug 11, 12:01 NZST
Identified - We have identified the issue and have brought services back online.
Aug 11, 11:41 NZST
Investigating - We are currently investigating an issue with our Auckland Firewall as a Service.
Aug 11, 11:34 NZST
Network Issue impacting Christchurch Hosting Platform
Resolved - Closing incident but we will continue to work with support from our vendor and an IR will follow when we have understood the root cause.
Aug 11, 16:57 NZST
Update - We are continuing to monitor for any further issues.
Aug 11, 15:20 NZST
Update - We are continuing to monitor for any further issues.
Aug 11, 13:30 NZST
Update - We've identified the issue with the MCS Portal and are working on a fix.
Aug 11, 13:10 NZST
Update - We are aware of issues with access to the MCS Portal and investigating now
Aug 11, 12:50 NZST
Monitoring - Services restored, we're continuing to investigate. Further update with details to follow
Aug 11, 12:35 NZST
Update - We have identified potential hardware failure and have engineer en route to the datacenter with replacement. Investigations continue remotely with further updates to follow
Aug 11, 12:25 NZST
Investigating - We are currently investigating a network failure impacting the Christchurch hosting platform. Updates to follow
Aug 11, 12:08 NZST
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