Monitoring - A workaround has been implemented and the service is working as expected. We will continue to monitor while we work with the Vendor on a permanent fix.
If you have any issues please contact our service desk on 0800 827 4343 or servicedesk@vbridge.co.nz
We appreciate your patience and understanding as we work to resolve this issue. We will provide an update once the permanent fix has been implimented.
Jan 22, 2026 - 08:30 NZDT
Identified - We have identified the issue and are working to resolve it and perform testing. We will provide further updates to keep you informed as more information becomes available.
Jan 21, 2026 - 08:50 NZDT
Update - We are continuing to investigate this issue.
Jan 20, 2026 - 15:46 NZDT
Update - Our teams are actively investigating and working to identify to the source of the issue.
We appreciate your patience and understanding as we work to resolve this issue. We will provide a further updates to keep you informed as more information becomes available.
Jan 20, 2026 - 15:04 NZDT
Investigating - We are currently investigating an intermittent connectivity issue on our Auckland FwaaS.
Jan 20, 2026 - 14:26 NZDT
Update -
We will be undergoing scheduled maintenance during this time.
Jan 27, 2026 - 14:43 NZDT
Scheduled -
We are upgrading our Auckland FortiGate firewall cluster on Wednesday February 4th between 9pm – 11pm from FortiOS version 7.4.8 to 7.4.9.
There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.
Update -
We will be undergoing scheduled maintenance during this time.
Jan 27, 2026 - 14:47 NZDT
Update -
We will be undergoing scheduled maintenance during this time.
Jan 27, 2026 - 14:04 NZDT
Scheduled -
We are upgrading our Christchurch FortiGate firewall cluster on Wednesday February 11th between 9pm – 11pm from FortiOS version 7.4.8 to 7.4.9
There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.