Softsource vBridge

All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Christchurch Hosting Platform Operational
90 days ago
100.0 % uptime
Today
Auckland Hosting Platform Operational
90 days ago
100.0 % uptime
Today
MyCloudSpace Operational
90 days ago
100.0 % uptime
Today
Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Firewall as a Service Operational
90 days ago
100.0 % uptime
Today
Office365 Backup Operational
90 days ago
100.0 % uptime
Today
vBridge Notification Operational
Christchurch Enterprise NAS Operational
90 days ago
100.0 % uptime
Today
Christchurch Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Auckland Object Storage (S3) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance Upgrade Auckland 1800F FortiGate Cluster #CHN-1344 Jan 14, 2026 21:00-23:00 NZDT

Update - Maintenance has been postponed until the 14th January 2026.

Please note - As of release 7.4.9, Fortinet are strengthening the security around SAML Authentication.  All responses will now require response and assertion signing.  

To comply with this you need to change the setting in Microsoft Azure IdP to enable 'SAML response and Assertion' signing.

If Microsoft Entra ID is used as IdP, select 'Sign SAML response and Assertion' for the signing option under Single sign-on -> SAML Certificates -> Select Edit -> SAML Signing Certificate"
Nov 17, 2025 - 10:27 NZDT
Scheduled - We are upgrading our Auckland FortiGate firewall cluster on Wednesday November 19th between 9pm – 11pm from FortiOS version 7.4.8 to 7.4.9

There will be one or more brief switching breaks during this time, which should go largely unnoticed but might cause VPNs and routing adjacencies to disconnect/reconnect. Please let us know if you need more information.

https://docs.fortinet.com/document/fortigate/7.4.9/fortios-release-notes/760203/introduction-and-supported-models
Nov 03, 2025 - 10:16 NZDT
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Platform Maintenance - Storage #CHN-1349
Completed - The scheduled maintenance has been completed.
Dec 10, 22:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 20:00 NZDT
Scheduled - Please be advised of planned maintenance work on the evening of Wednesday the 10th of December between 8:00pm and 10:00pm. This is routine maintenance and testing has shown the risk of any impact as being very low.
Nov 4, 10:36 NZDT
Dec 9, 2025

No incidents reported.

Dec 8, 2025
Platform Maintenance - Storage #CHN-1348
Completed - The scheduled maintenance has been completed.
Dec 8, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 20:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 10:34 NZDT
Scheduled - Please be advised of planned maintenance work on the evening of Sunday the 7th of December between 8:00pm and 12:00am Monday morning. This is routine maintenance and testing has shown the risk of any impact as being very low.
Nov 4, 10:33 NZDT
Dec 7, 2025
Dec 6, 2025

No incidents reported.

Dec 5, 2025
Platform Maintenance - Storage #CHN-1347
Completed - The scheduled maintenance has been completed.
Dec 5, 00:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 20:00 NZDT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 10:37 NZDT
Scheduled - Please be advised of planned maintenance work on the evening of Thursday the 4th of December between 8:00pm and 12:00am Friday morning. This is routine maintenance and testing has shown the risk of any impact as being very low.
Nov 4, 10:31 NZDT
Dec 4, 2025
Dec 3, 2025
MyCloudSpace login
Resolved - This incident has been resolved.
Dec 3, 14:18 NZDT
Monitoring - Issue has been identified and services restored.
Dec 3, 14:16 NZDT
Investigating - We are currently investigating issue where users are unable to login to MCS Portal.
Dec 3, 14:08 NZDT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

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